🛡️ mk74 — Responsible Gaming Commitment

mk74 Responsible Gaming —
Protect your health and finances

Online games are for fun and entertainment. At mk74, every player has full access to tools and services to manage their own limits.

What is Responsible Gaming?

Responsible Gaming is an informed commitment every player makes. Games can bring enjoyment, better decision-making and entertainment, but players must make sure gaming does not affect their finances or personal relationships in harmful ways.

mk74 is always committed to this policy for players in Myanmar. The tools we provide — deposit limits, self-exclusion and time-out — are easy for players to use at any time. We believe gambling problems can arise, and we are ready to offer support when they do.

Setting limits on money and time spent playing, and never forgetting that games are not a source of income — these are the key principles of responsible gaming. mk74 strictly requires that only players aged 21 and above use this platform.

Six control tools to protect players

mk74's responsible gaming platform provides tools for every player to manage their own playing habits.

Deposit Limit

You can set your own maximum deposit amount on a daily, weekly or monthly basis. Having a limit in place helps prevent losses from going too far when games become hard to resist.
Helpful for staying in control of your finances while playing games you enjoy.

Session Time Limit

You can set a time limit for each gaming session. When the limit is reached, the platform will notify you so you don't lose track of time.
Managing your own play time leads to a healthier balance in life.

Time-out — Taking a Break

You can take a short break from gambling for anywhere from a few days to many days. During the time-out period, you cannot top up your account — this is designed to help you stay in control of your gambling.

Self-exclusion

If you want to stop gambling for a long period or permanently, you can choose self-exclusion. This blocks your account and helps protect you from developing a gambling problem.

Reality Check Reminder

After a set amount of time, a summary of your play time and amount spent is displayed on screen, so your sessions don't run too long and you always know how much you have used.

24/7 Support

If a gambling problem arises, you can reach mk74's Myanmar-language 24/7 Live Chat or [email protected] right away. Calm, trustworthy, and knowledgeable help is available.

Signs you should watch out for that may indicate a gambling problem

If one or more of the following checks applies to you, it is time to seek support.

  • You keep playing in order to win back money you have lost
  • You have neglected family, loved ones, or work responsibilities because of gambling
  • You hide your gambling because you are afraid of others finding out
  • Gambling changes your mood — you feel irritable, excited, or good only when you play
  • You borrow money to fund gambling or play with borrowed money
  • You keep gambling no matter what and prefer not to acknowledge that it is a problem (denial)
  • When you are not gambling you feel irritable, restless, or anxious
  • You have promised to stop but continued playing anyway
  • Gambling is causing problems with your health, sleep, or finances
  • Thoughts about gambling take up a large part of your day

Check yourself — 10 Questions

Read through our simple self-check and answer honestly — you can confirm whether your gambling habits are under control.

01 On a day you lost money, have you ever decided to chase your losses and played beyond your own limit?
02 Have you ever set a time limit for gambling but ended up playing past that limit?
03 Has gambling ever caused you to spend less time with family or led to conflict with them?
04 Have you ever borrowed money for gambling or sold something you owned in order to play?
05 When you were not playing, have you ever been so drawn to gambling that you could not focus on your work?
06 Have you ever hidden the fact that you gamble from people close to you?
07 When you are not gambling, have you ever felt unable to sit still or felt restless?
08 Has gambling ever affected your health — causing poor sleep, stomach problems, or stress?
09 Have you ever decided to stop gambling, only to return to it shortly after?
10 Have you ever thought to yourself that you might have a gambling problem?

Anyone who answers "Yes" to three or more of these questions can chat with us instantly via our 24/7 Live Chat. The platform is ready to help.

21+ Age Restriction — Protecting Young People

21+

The mk74 platform is intended for players aged 21 and above only. No one under 21 is permitted to play — this is a commitment we do not change.

For parents and family members to prevent children from accessing the platform —

  • Do not share your personal password
  • Lock your account and log out
  • Install parental control software on computers or phones used by children to block gaming sites
  • Also protect your bank card, KBZPay, and Wave Money

To Parents and Guardians

If you are concerned that a child may be affected by gaming, contact our Support — we can review the account and check whether there is any activity linked to a child.

Contact us — send an email to [email protected] or open our 24/7 Live Chat.

Having a problem? — We're on your side

Problem gambling is a health issue. mk74 Support can discuss it openly with you in Burmese — there is nothing to be ashamed of.

What you should know about responsible gambling

After logging in to your mk74 account, you can access this through Player Settings. You can set a maximum deposit amount in Kyat on a daily, weekly, or monthly basis. Limits take effect immediately, and the platform requires a waiting period before any increase can be applied. If you have questions about support, you can reach us at [email protected].

Your account can only be reopened after the self-exclusion period has ended. Our staff will not reopen it before that time — this policy is a core part of our responsible gaming process and cannot be changed. Once the period is over, contact us via Live Chat and complete an identity check to reopen your account.

You cannot play during a time-out, but you can still withdraw your remaining balance. Contact Support, complete an identity check, and your withdrawal will be processed within 10–45 minutes.

You can reach mk74's 24/7 Live Chat in Myanmar language — we are committed to providing an open and non-judgmental space. You can also email us at [email protected]. We will help you with trust and respect.

A Reality Check shows a summary of your play time and balance on screen each time a preset interval is reached while you are playing. It is a tool that helps you pause and decide whether to continue or stop. You can set your own interval yourself.

No — games are for entertainment and fun only. You can win, but winnings cannot replace a regular income — there are good days and losing days. mk74 always reminds players that treating games as a source of income can lead to financial problems, so play for fun only.

mk74 performs an age check at registration. Players should also take their own precautions, such as logging out of their account and not sharing their password. If you notice any suspicious activity, contact Support immediately.